Cases

Examples of how we implement our evidence based knowledge combined with practical application of skills and abilities... 

• Analyze current IT solutions to improve daily operations

• Apply the 5S methodology to effectively organize the work environment

• Coach for continuous support with improvement projects

• Create standard process flows with job aids and/or manuals

• Customize a continuous improvement program

• Design and develop a document management system to access reference materials and strategically plan employee on-boarding, orientation and/or ensure competency 

• Determine internal data mining capabilities to utilize and monitor key performance indicators

• Develop leadership and staff interpersonal skills to improve operational outcomes

• Direct observation of daily operations to fully understand team dynamics and identify opportunities for improvement

• Educate and train on improvement methodologies (such as Lean Six Sigma) and operational evidence based approaches (such as emotional intelligence and change management)  

• Find new efficient layouts to better interactions among team members for effectiveness

• Implement a sustainability plan for improved changes to support staff and customer satisfaction

• Organize and facilitate work groups for process improvement to understand the current situation and determine a plan of action to reach the ideal state 

• Produce standard system to document improvement efforts to retain historical work