Founder and Principal

Florence Gerber, MBA

For over 25+ years Florence Gerber humbles herself being in a profession she is passionate about - continuous quality and performance improvement in service industries. Work experience in the Silicon Valley allowed her to directly interact with Fortune 100 company department leaders. Her career also led her to contribute in government agencies, educational institutions, health care systems, small businesses, and non-profit organizations. Florence Gerber is a consultant and also a practitioner to continuously learn and apply the latest in evidence based practice.



Operational Excellence Experience

Continuing Education 

Advanced Courses